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Business Reference Essentials  

A guide for new business librarians to get started and a refresher for seasoned professionals.
Last Updated: Jul 25, 2014 URL: Print Guide RSS UpdatesEmail Alerts

Getting Started Print Page

Business Reference Best Practices

  • Guidelines for Business Information Responses
    This fifth revision of the Guidelines for Business Information Responses is designed to assist information services staff in meeting user needs to resolve business information inquiries, as developed by members of the American Library Association.

Business Reference FAQs

A great way to identify relevant resources to answer your business reference questions. Access to resources will depend on institutional or individual subscriptions.

The original Business FAQ platform is hosted at the University of Pennsylvania Library. The membership is limited to the members of the Association of Business Library Directors. The Dartmouth meta-search allows searching across several schools' FAQs.

Several libraries such as Harvard Business School and Emory have migrated to Springshare's LibAnswers platform.


    BUSLIB-L is a listserv where business librarians from special, academic, and public libraries of all sizes, corporate information professionals, information product and services vendors,and anybody else can ask business reference-related questions and share their expertise. Search online archives for background information.
    BRASS-L provides all Business Reference and Services Section members news and information about RUSA-BRASS programs and activities. Appropriate content includes communications between BRASS leadership and members; job postings for business librarian positions; notice of and linking to professional and academic surveys from BRASS members that support research or practice related to business librarianship; requests or notices for article submissions, conference presentations or poster sessions related to business library topics. No vendor surveys or business reference questions. Check BUSLIB-L criteria for other types of listserv content.
  • SLA Discussion Lists
    Most division discussion lists from the Special Libraries Association are open to non-members. Business & Finance, Competitive Intelligence, Academic and other lists will be of interest to business librarians.

Subject Guide

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Created by:

Natasha Arguello, University of Texas at San Antonio

Tom Ottaviano, Cornell University

Kim Bloedel, University of Iowa

BRASS BEST OF THE BEST BUSINESS WEBSITE WINNERindicates annual BRASS Best of the Best Business Website Winners

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