Conduct a post-event meeting for all the presenters, to get feedback on their experience of the technology, the content and the audience reaction. Keep track of what worked—and what didn’t.
Send a link to a feedback form to the attendees, including questions such as
Overall, how would you rate the quality of this webinar?
How satisfied were you with the technology used for this webinar?
How relevant was the topic of this webinar to you?
How would you rate the quality of the speaker(s)?
How likely are you to recommend this webinar to a colleague?
Do you have any suggestions for improving future webinars?
Do you have any other comments or questions you'd like to share?
Provide Materials
Within 24 hours, provide attendees with any materials you offered, such as white papers, the event recording or a copy of the presentation slides.