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2019 BRASS Preconference: Guardians of the (Financial) Galaxy: Consumer Protection

Consumer Financial Protection Bureau (CFPB)

Green logo of the Consumer Financial Protection Bureau CFPB

Website: https://www.consumerfinance.gov

CFPB Data and Research portal

Financial well-being survey data

Our core functions:

The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies.

Our work includes:

  • Rooting out unfair, deceptive, or abusive acts or practices by writing rules, supervising companies, and enforcing the law
  • Enforcing laws that outlaw discrimination in consumer finance
  • Taking consumer complaints
  • Enhancing financial education
  • Researching the consumer experience of using financial products
  • Monitoring financial markets for new risks to consumers

Webpage highlights:

Consumer Tools: For guidance and information about consumer issues.

by user:  youth, students, servicemembers, adults, economically vulnerable, older populations.

Data & Research:  Reports and data include variety of subjects including financial well-being, consumer complaints, debt collection and lending practices, mortgage origination and servicing, payday lending, consumer experiences and financial education, and more.

Policy and Compliance:  Get involved with rulemaking, regulatory implementation, enforcement, "friend of the court" briefs, and small depository institutions.

Contact Us:  News about the leadership, structure, strategies, and careers at the CFBP.

Make a complaint: Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.Start a new complaint

 

Federal Deposit Insurance Corporation (FDIC)

Website:  https://www.fdic.gov

FDIC Bank Data and Statistics

Mission

The Federal Deposit Insurance Corporation (FDIC) is an independent agency created by the Congress to maintain stability and public confidence in the nation's financial system by:

  • Insuring deposits.
  • Examining and supervising financial institutions for safety and soundness and consumer protection.
  • Making large and complex financial institutions resolvable. and
  • Managing receivership

Webpage highlights:

Deposit Insurance: How the insurance works and Electronic Deposit Insurance Estimator (EDIE)

Consumer Protection:  Including Smart Money Program as well as Community Reinvestment Act and fair lending laws and complacence.

Industry Analysis:  Where you find the Reports, Data and the Center for Financial Research.

Regulations and Examinations: Where you find the regulations and proceedures for bank examinations. also where you find the Call Reports (bank financial statements).

Institution & Asset Sales:  Where you find sales of institutions, loans, real estate, and other assets by the FDIC.

News and Events: Press releases, speeches, policy changes, and a schedule of FDIC-sponsored events.

About FDIC: who we are, what we do, and how you can get a job with them.

 

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The material in this guide was compiled by BRASS members and reflects information that was accurate at the time it was collected.

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